System will not turn on:

Check power plug and breakers.

Low water level alarm:

Add more water – the water level will be dropped during operation by the pump due to water turbulence.

Low water level alarm turns on after a few seconds of operation ：

Add more water – The pump generates “waves” – sometimes these waves will cause the water level at the sensors to fluctuate up and down. The waves sometimes drop the water level right under the sensor and will cause a low water alarm. This is normal and you just need to add more water.

Temperature read does not match thermometer：

Sous Vide circulators are calibrated to a scientific platinum primary standard which is far more accurate than store thermometers. 

Lights in house are slightly flickering when system is on ：

This is normal as the circulator is modulating power.

Error code EE1 will be appeared in below situation with alarm sound:

1. No water in tank
2. Water below minimum level